Get in touch
Have a question or need help? We're here for you — send us a message and we'll get back to you fast.
Talk to us
We usually respond within a few hours. For urgent questions, WhatsApp is the fastest way to reach us.
Send us a message
Fill in the form and we'll be in touch soon.
Common questions
Before reaching out, it's worth checking whether your question is answered below. Most routine questions about finding tutors, pricing, and how the platform works are covered in our pricing page and throughout the tutor directory.
For anything not covered here — account issues, feedback, or questions specific to your situation — use the contact form above. Select the most relevant topic from the dropdown so your message reaches the right person quickly.
How quickly do you respond to messages?
Typically within a few hours on weekdays and within 24 hours at weekends. If your question is urgent, WhatsApp is the fastest route — you'll find the number in the contact details above. We operate on UAE business hours (Sunday to Thursday).
Can I reach you on WhatsApp?
Yes — WhatsApp is the fastest route for urgent questions, and you'll find the number in the contact details above. We typically reply within a few hours during UAE business hours.
What languages do you support?
English and Arabic. For Arabic enquiries, please feel free to write to us in Arabic — we will respond in kind.
How do I report a problem with a tutor or student?
Use the contact form above and select 'Account support' as the topic. Please include as much detail as possible — screenshots, dates, and a description of what happened. We take all reports seriously and aim to respond within one business day.
Is FindMyTutor available across all UAE emirates?
Yes — we serve students and tutors in all seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Al Ain. Online tutoring is also available nationwide, so even students in areas with fewer in-person tutors can access the full range of specialists on the platform.
I'm a tutor — should I contact you before signing up?
No need. You can sign up directly and complete your profile in around five minutes — add your subjects, set your rate, write a short description, and your profile goes live immediately. If you have questions about the Pro or Elite plans, what's included, or whether upgrading makes sense for where you are in building your practice, our pricing page covers all of that. You're also welcome to send a message through the form above before committing to anything.