FindMyTutor UAE — Cookie Policy

Operated by Zyron FZE LLC

Effective Date: 1 May 2026
Last Updated: 1 May 2026

1. Introduction

This Cookie Policy explains how Zyron FZE LLC, trading as FindMyTutor UAE ("the Platform", "we", "us", "our"), uses cookies and similar technologies when you visit our website at https://findmytutoruae.com.

Please read this Policy alongside our Privacy Policy, which explains how we handle your personal data more broadly.

2. What Are Cookies

Cookies are small text files that a website places on your device (computer, tablet, or mobile phone) when you visit it. They are widely used to make websites work, to make them work more efficiently, and to provide information to the operators of the site.

Cookies can be:

Session cookies — temporary cookies that are deleted when you close your browser.
Persistent cookies — cookies that remain on your device for a set period or until you delete them.
First-party cookies — cookies set by the website you are visiting (in this case, FindMyTutor UAE).
Third-party cookies — cookies set by other organisations whose services are used on our Platform (such as Stripe and analytics providers). We also use similar technologies, such as local storage and pixel tags, which work in similar ways. References to "cookies" in this Policy include these technologies.

3. How We Use Cookies

We use cookies for the following purposes.

3.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as logging in, filling in forms, or setting your privacy preferences. Without these cookies, the Platform cannot operate correctly.

Examples of what they do:

Authenticate your account and keep you logged in.
Maintain your session as you navigate the Platform.
Remember items you have entered into forms.
Protect against cross-site request forgery and other security threats.

3.2 Functional Cookies

These cookies allow the Platform to remember choices you make and provide enhanced, personalised features. They may be set by us or by third-party providers whose services we have added to the Platform.

Examples:

Remembering your language or region preference.
Remembering interface preferences (such as filter selections).
Saving recently viewed tutors or requests.

3.3 Performance and Analytics Cookies

These cookies help us understand how visitors interact with the Platform by collecting and reporting information anonymously. We use this information to improve usability, fix issues, and develop new features.

Examples of what they may track:

Pages visited and the order in which they are visited.
Time spent on each page.
Click and scroll behaviour.
Errors encountered.

3.4 Security and Fraud Prevention Cookies

These cookies help us detect suspicious activity, prevent fraud, and protect user accounts. They support features such as detecting unusual login patterns, blocking automated abuse, and securing payment flows.

3.5 Payment and Subscription Cookies (Stripe)

When you make a payment or interact with subscription features, our payment processor Stripe may set cookies to:

Process your transaction securely.
Detect and prevent fraudulent activity.
Manage your payment session and authentication. These cookies are controlled by Stripe and are subject to Stripe's own privacy policy and terms of service.

4. Third-Party Cookies

Some cookies on the Platform are set by third-party services that we use to operate the Platform. These include:

Stripe — for payment processing and fraud prevention.
Resend — for tracking the delivery of transactional email (only to the extent that email engagement involves cookies on a tracked link).
Hosting and infrastructure providers — for performance, security, and reliability.
Analytics providers — for understanding aggregated usage of the Platform. Third-party cookies are governed by the privacy policies of the respective third parties.

5. Your Choices and Cookie Consent

When you first visit the Platform, we display a cookie banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of the Platform.

Strictly necessary cookies do not require consent because the Platform cannot function without them. All other categories of cookies are set only with your consent.

6. Managing Cookies in Your Browser

You can also control cookies directly through your browser. Most browsers allow you to:

View the cookies stored on your device.
Delete cookies on demand or automatically.
Block cookies from specific websites or all websites.
Receive a warning before a cookie is set. Please consult your browser's help section for instructions specific to your browser.

7. What Happens if You Disable Cookies

If you disable strictly necessary cookies, parts of the Platform will not function. In particular, you may be unable to:

Log in or stay logged in.
Access your account dashboard.
Use the messaging system.
Complete a payment or manage your subscription. If you disable non-essential cookies, the Platform will still function, but some features may be less personalised and we will have less ability to improve the Platform based on usage data.

8. Do Not Track

Some browsers offer a "Do Not Track" signal. There is currently no industry-standard interpretation of this signal, and we do not respond to it at this time. You can control cookies on the Platform using the cookie banner or your browser settings as described above.

9. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. The most current version will always be available on the Platform with an updated "Last Updated" date.

Contact Us

If you have any questions about this policy, please contact us using the details below:

Zyron FZE LLC
Trading as FindMyTutor UAE
BC-892423, 26th Floor, Amber Gem Tower, Ajman, United Arab Emirates
Email: [email protected]
Phone: +971 50 247 5166
Website: https://findmytutoruae.com